📜 Paradise Coast RP (PCRP) – Privacy Policy

Paradise Coast RP ("PCRP", "we", "our", or "us") is committed to protecting your privacy and maintaining the trust of our community members. This Privacy Policy explains how we collect, use, and protect your personal data when you join and interact with our FiveM server, Discord server, website, and related services.

🔍 1. What Information We Collect

We may collect the following types of information:

A. In-Game and Discord Information

  • Discord ID, username, and tag

  • Steam ID, Rockstar ID, or FiveM license key

  • IP addresses (for connection and moderation purposes)

  • In-game activity logs (chat, transactions, character info, etc.)

  • Whitelist applications and roleplay profiles (via ImperialCAD)

  • Screenshots, recordings, or logs for moderation or event purposes

B. Voluntary Information

  • Information you provide in applications, support tickets, or feedback forms

  • Microphone audio during gameplay (not stored, but monitored in real-time)

  • Recorded interactions in support calls, staff interviews, or rule violation cases

🛡️ 2. How We Use Your Information

We use collected data for the following purposes:

  • Verifying player identity and enforcing server rules

  • Whitelist processing and role/department assignments

  • Server moderation, including handling of rule violations

  • CAD management and civilian/department character tracking

  • Responding to support tickets or player inquiries

  • Detecting and preventing cheating or malicious behavior

  • Improving player experience and community engagement

📁 3. Data Storage & Protection

  • Your data is stored securely through third-party platforms such as ImperialCAD, Discord, and our hosting providers.

  • We restrict access to sensitive data to authorized staff only.

  • Logs are periodically reviewed and purged based on necessity.

  • We do not sell or share your personal information with third parties.

❌ 4. Sharing of Information

We do not share your personal information unless:

  • Required by law (e.g., subpoena, legal order)

  • Necessary to enforce community rules or investigate violations

  • You voluntarily agree to share or publish information

🧍 5. Your Rights & Control

You have the right to:

  • Request a copy of your stored data

  • Request removal of your personal information (where legally applicable)

  • Appeal any decisions made based on collected data

  • Opt-out of specific data uses (e.g., event recordings)

To request access or deletion, open a ticket in #support or contact server leadership directly.

👥 6. Staff Access & Responsibility

All PCRP staff with access to private player data are required to:

  • Keep information confidential and secure

  • Use data only for moderation or administrative purposes

  • Not share or leak any information without explicit leadership authorization

Violation of this policy by staff will result in immediate removal and possible banning.

🔄 7. Changes to This Policy

This Privacy Policy may be updated periodically. Major changes will be announced in #server-announcements and reflected on our website or Discord.

Last Updated: [Insert Date]

📫 Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through:

  • Discord: discord.gg/paradisecoastrp

  • In-game support ticket or via #support channel